Delivery

Introduction

At FastStride Gear, we understand that every second counts in your athletic journey. Just as you demand peak performance from your gear, we strive to deliver your orders with the same level of excellence and reliability. Based in Raleigh, North Carolina, we are committed to empowering athletes worldwide by providing seamless delivery options that get your performance footwear, apparel, and accessories to you quickly and efficiently. Whether you’re training for a race, hitting the gym, or exploring the trails, our delivery services are designed to keep you moving forward without delays.

Shipping Options

We offer two reliable shipping methods to meet your needs, ensuring your gear arrives ready for action. All orders are processed within 1-2 business days from our headquarters at 4715 Patton Lane, Raleigh, NC 27610. Choose the option that best fits your timeline and budget:

1. Standard Shipping

• Carrier: DHL or FedEx
• Cost: $12.95 (flat rate)
• Delivery Time: 10-15 business days after shipment
• Ideal For: Athletes who want a balance of speed and affordability, perfect for routine training updates or planned competitions.

2. Free Shipping

• Carrier: EMS
• Cost: Free on orders over $50
• Delivery Time: 15-25 business days after shipment
• Ideal For: Budget-conscious performers who plan ahead, ensuring they have the gear they need without extra costs.

Order Processing and Tracking

We know that waiting for gear can feel like an eternity when you’re eager to perform. That’s why we streamline our order processing to get your items shipped within 1-2 business days. Once your order is on its way, you’ll receive a tracking number via email, allowing you to monitor its journey in real-time. Whether you’re a competitive athlete preparing for a big event or a fitness enthusiast stocking up on essentials, we ensure transparency and updates every step of the way.

International Delivery

As a global community partner, FastStride Gear serves athletes worldwide with consistent quality and reliable shipping. Our carriers, DHL, FedEx, and EMS, are trusted names in international logistics, ensuring your gear arrives safely and on time. While most regions are covered, we currently exclude Asia and select remote areas to maintain delivery standards. Rest assured, we’re constantly exploring ways to expand our reach and support more athletes like you.

Returns and Exchanges

Your satisfaction is our priority. If your gear doesn’t meet your expectations, you can initiate a return within 15 days of receiving your order. Please note that items must be in original condition. For details on the return process, visit our Returns Policy page or contact us at [email protected]. We’ll work swiftly to resolve any issues, because we believe you deserve gear that performs as hard as you do.

Why Trust FastStride Gear with Your Delivery?

Just like our products, our delivery services are built on our core values: Performance First, Unbeatable Value, Immediate Readiness, and Global Community. We partner with top carriers to ensure your orders are handled with care, and our team in Raleigh is always here to assist you. From exclusive deals on professional-grade gear to reliable shipping, we’re more than just a store—we’re your training partner, dedicated to helping you achieve your personal best.